Support
Digipet — Pet health, organised
Digipet is a mobile app that helps pet owners keep their pets' health records, vaccinations, weight, meals, and travel documents in one place.
Contact us
For help with the app, account questions, bug reports, or feedback, email us — we read every message.
We aim to reply within 2–3 business days.
Common questions
- I didn't get my confirmation email. Check your spam folder. If it's still missing after a few minutes, email us and we'll confirm your account manually.
- How do I delete my account? In the app, go to Profile → Close Account. This permanently deletes your account and all associated data. You can also email us to request deletion.
- How do I reset my password? On the sign-in screen, enter your email and continue, then tap Forgot password and follow the email link.
- Is my pet's data private? Yes. Your records are visible only to you. See our Privacy Policy for full details.